The official GCash hotline number is 2882 for Globe and TM subscribers (toll-free) and (02) 7213-9999 for Globe Landline users (toll-free). If you are on Smart, TNT, or any other network, you may call (02) 7213-9999 though charges may apply depending on your provider.
GCash phone support is available daily from 8:00 AM to 5:00 PM. Outside of business hours, GCash also offers 24/7 support specifically for urgent security concerns such as fraud, scams, lost or stolen phones, and unauthorized transactions.
GCash Hotline Numbers by Network
- Globe / TM Mobile: Dial 2882 (toll-free)
- Globe Landline: Dial (02) 7213-9999 (toll-free)
- Smart / TNT / Other Networks: Dial (02) 7213-9999 (charges may apply)
What Can GCash Hotline Help You With?
When you call the GCash hotline number, you can get assistance with account login issues, failed transactions, unauthorized access, wallet limit concerns, GCash Padala problems, and general account inquiries. The hotline connects you with a live GCash customer service representative during business hours.
GCash Official Hotline Numbers
Globe / TM: 2882 (Toll-Free)
Globe Landline / Others: (02) 7213-9999
Hours: Daily 8:00 AM – 5:00 PM | 24/7 for Fraud & Emergencies